Tag Archives: program

You need to master more than just data.

Organizations, leaders, groups, units, business models, priorities and pretty much everything around you is in a constant state of change. How do you manage to stay on top of things and continue to play a role is helping to shape what the change looks like? Do you think that if you keep your head down and soldier on that you will have any influence on the shape or structure of the new group, leader or business model? Perhaps. But not much, or not where it really counts. You need to speak up, sell yourself, play a role and help shape the next iteration if you will. You have the skills that are needed, you wouldn’t be here otherwise. So what makes you so special? What do you have that will help the NEW (whatever) succeed? How can YOU have any influence on what the next iteration looks like? How can YOU master your destiny?

It’s pretty simple. You need to package and sell your rockstarness. (Okay rockstarness is not really a word but it gets the message across and we love making up new terms). You need to let the people who are accountable for shaping the change know that you have some of the right stuff needed to make this happen and that by including you they will have increased their chances for success! Heck, I’m sure you have a business case already in your head. You see the change beginning to happen and you say to yourself:” I could help with this”, or “I know how to make this work”, or even “I can bring these people together to help make this work”. You might even be losing sleep or feeling some stress because you feel so strongly about your ideas for shaping the new change and are frustrated that you are unable to help.

Package Yourself

Write down the stuff that’s in your head. Package it up. One page should do. Send it to some colleagues or mentors and ask for their feedback. Incorporate their feedback. Make it sing. It’s you in one page. Keep it simple and strategic (if you can). Use common language (please) as the potential for You in One Page to be circulated is there and you want it to resonate with anyone who comes across it. You are now prepared!

Now Sell the Package

Request to meet with the influential leaders who are accountable for the change. Let them know you have some skills that can help them and ask for a brief period of their time to discuss the value you hope to bring to the change. I guarantee they will accept your invite and be very happy to talk with you. After all, they have been tasked with this change and will everything they can to ensure its success. If you can help then all the better for them. And you!

Master your destiny!

No one else is responsible for selling you except for you. Take responsibility for shaping that destiny. If the leaders include you in the change then great! If not, then it’s probably not because of anything you didn’t do. It may be out of their hands due to other factors such as politics, culture or organizational readiness. Whatever the outcome, at the very least you won’t bemoan the fact that you didn’t do everything in your power to participate. But if you don’t, you might just get left behind, and you will have no one to blame but yourself. You are the master of your destiny! Make it happen!

The Data Governance Journey – Part 1- Getting Started

Our organization is finally (YAY!!) embarking on a Data Governance program and I’d like to share the saga journey with you. If you are unfamiliar with my story here are the basics:

  • Due to a CRM initiative there was an agreed upon corporate need for Data Quality
  • I was asked to lead the development of the program and establish the team
  • The business functional areas agreed that data quality was needed but were not in a position to sponsor or champion the initiative
  • The program and team had executive IT sponsorship
  • In 4 years the team established a solid program and raised considerable awareness, but due to lack of business sponsorship or a champion much of the work was re-active.

Now, due to a major data related initiative, the corporation has once again agreed that data quality is an issue that needs to be resolved in order for the initiative to be successful. But what’s different this time is that the agreement was formalized.

How we achieved this

A series of workshops were established where those who had agreed that data quality was a critical success factor for the corporate initiative were asked to attend. The workshops were a series of facilitated meetings where different stakeholders were asked to identify goals and objectives, roadblocks and risks and what are the things they felt would enable them to achieve their objectives. The outcomes that resulted were varied but what was obvious were the common themes around their data;  ‘accountability’, ‘establishment of formal policies and compliance processes’, ‘a senior cross functional decision body’, and ‘Training and Communication’, all components of a Data Governance Program. Success measures were also a part of the workshop and agreement was reached on those as well. The final workshop was used to confirm what was agreed upon, what the success measures were and recommended next steps.

Key Strategies

  • Use cross functional workshops to formalize the common themes stakeholders have already informally agreed upon.
  • External consultants help facilitate the process by using subject matter expertise to guide the alignment between business and IT.
  • Always be sure to identify agreed upon success measures.
  • Once agreement is achieved confirm, confirm, confirm the outcomes and next steps.
  • Document the outcomes, agreements, next steps and communicate to the organization.
  • Be sure to include the process to establish funding as a next step.

The Challenges

Most of the stakeholders that were needed to participate are mostly at the senior level and so their availability was a challenge.

What we did

  • Reinforcement of the verbal stakeholder agreements, the corporation’s business objectives and how quality data will help achieve those objectives really helped. Once the first workshop took place everyone was keen to continue and so it got easier to obtain their participation in later sessions.

That’s it so far….I imagine things may get a little more interesting as we get into the development of the program. 

Be sure and tune in for the next episode: Part 2 – Overcoming (the first set of) obstacles.