I was sitting in a traffic jam yesterday and there was nothing on the radio so my mind drifted and I started thinking about a couple of things that drive me..that I am passionate about, that I think are HUGELY important. There’s quite a list (ok stop rolling your eyes, it’s not that big) but here are the top three:
- Communication. It should be in the format of the recipients choice, there should be a feedback mechanism and it should be frequent and comprehensive.
- Feedback. I only know about 3 people who are really good at giving and receiving it. Everyone else…I never see it. How hard is it to tell someone you really liked their story, presentation, communication, whatever? They will LOVE you for it!
- Information Sharing. It makes me so grumpy when people don’t share their information. And when they use the excuse because “it’s not yet final”, or “it hasn’t been approved yet” I have a really hard time hiding my body language so it’s not blatantly obvious that I think they are neanderthals…
So I am mulling these things over while sitting in traffic and I’m listening to a news story about a small group of ‘green’ keeners who have started a new thing called ‘Trash parties’. They invite people into their homes for good food and conversation, and then the host brings out the garbage for others to poke through and make suggestions on how they can be better at recycling. At this point I’m thinking about that moldy three-week old chicken I found in the back of the fridge and tossed in the trash and wondering if they clean out their trash before the company comes. Kind of like those people who clean their house before the cleaning lady comes.
Anyway, I was mulling this over when my mind drifted back to the information sharing peeve of mine and thought what if…what if we did kind of the same thing with our information? We all have tons and tons of information in our personal private folders. You know those 3 versions of documents that are still in draft format? The important emails that house decisions that we have saved…the PDF’s that house industry knowledge? What if we invited our colleagues to poke through our information to see if there was something there that would be of value to them? I can think of a couple of benefits to this:
- Like the green keeners, we’d probably do a quick scan first and get rid of the triplicate versions of the same document.
- We’d also remove some of the industry knowledge white paper stuff that is out of date (I’m sure I’ve got white papers from 2004 on the magic quadrant for CRM solutions).
- All this pre-sharing information clean-up would help free up some much-needed server space.
- And our colleagues might find some tidbit that we thought nothing of but could be something really important from their perspective!
The result of all this could be that those of us who don’t like to share might get a little more comfortable sharing information. And maybe, just maybe, we all start to have a better understanding of why all those silos of data and information might not be a good thing.
Ok, so maybe it is all about the data..